Help centre

Answers to the questions teams ask most.

Account and access

  • How do I get an invitation to my organisation?
  • Forgotten your password? Use “Forgot password” on the sign-in page.
  • Can I use it on my phone? Yes, in the browser; no native app is needed for the POC.

Voice and privacy

  • Does emily listen without being asked? No — voice activates only when you press or give the command.
  • What happens to recordings? They are processed for notes and context; never used to train third-party models.

ERP and calendar

  • Which ERPs do you support? Dynamics 365 today, with deeper connectors developing; Outlook and Google calendars.
  • Does data update the ERP automatically? Suggestions go through approval before anything is saved.

Still need help?

Write to support@call-emily.com describing the problem.

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