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Knowledge bank · your team's documents: What your team knows, one question away.

Sales playbooks, price lists, policies and notes from old calls: upload them once and your team asks about them the way they'd ask a colleague who'd read them. emily can also write new documents for you.

Knowledge bank
What's our pitch for the organic range?
  • Price list 2026.pdf
  • Returns policy.docxmatch
  • Visit playbook.md
  • Warranty terms.pdf
Lead with the 30% margin, then the nine-month shelf life. It's on page 4 of the playbook.

Before you walk in

"What's our pitch for the organic range?"

Asking the knowledge bank

emily
Lead with the 30% margin, then the nine-month shelf life. It's on page 4 of the playbook.
search_knowledge·Organic playbook v3

How knowledge gets in

Upload it, dictate it or ask for it.

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Documents

PDF, DOCX, TXT or MD, uploaded on the knowledge bank page.

FAQ

Frequently asked questions.

  • On every channel: WhatsApp, a normal phone call, chat and browser voice.

  • PDF, DOCX, TXT and MD, as well as audio, which is transcribed on upload. Each file can be up to about 10 MB.

  • Yes, the knowledge bank belongs to your organisation. For information about one customer, the CRM is the right place.

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