Security and GDPR: Your data, handled with the rigour the field demands.
Sales teams trust us with conversations, margins and contacts. We treat that as a product requirement — from encryption to access per person, from a read-only ERP connection to human approval before anything is sent.
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ERP connection · read-only
Protection
How we protect your data.
Encryption
Data encrypted in transit and at rest; calendar and mailbox tokens are encrypted again inside the application.
Isolation by organisation
Each company's data is isolated at database level, by organisation and role.
Access by person, company and topic
Each person sees only what they're assigned — a rep can see sales without seeing margins.
Read-only ERP
emily reads the ERP with the least privilege possible and never touches your books.
Human approval
Emails, reminders and orders only go out after a person says yes.
Audit trail
Every CRM change is recorded with the person, the time and the channel.
AI and privacy
AI working for your team, not the other way round.
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No training on your data
The content of your meetings and conversations is never used to train third-party models.
Compliance
Built for GDPR.
Data subject rights, identified subprocessors and data processing agreements. Formal certifications will be announced here when they exist.
For a data processing agreement, or privacy and security questions, write to privacy@call-emily.com.
FAQ
Frequently asked questions.
No. Meeting and conversation content is never used to train third-party models.
No. The ERP connection is read-only; orders confirmed in Cegid PHC land as unsigned drafts.
Yes. Write to privacy@call-emily.com.
Ready to get your team talking to the ERP?
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