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Subprocessors · GDPR: Who processes data on our behalf.

To provide the service, emily relies on specialist providers. This page lists the main subprocessors and what each one does; the full list comes with the data processing agreement.

Where your data goes
Your teamemily
    Database and storage
    AI models for voice and language
    WhatsApp and phone calls
    Email and report delivery
    Web app hosting

Main subprocessors.

ProviderPurpose
SupabaseDatabase, authentication and file storage
Google (Gemini)AI models for voice and language
TwilioWhatsApp messages and calls, and phone calls
ResendTransactional email and report delivery
VercelWeb application hosting

Connections to Microsoft (Outlook), Google (Calendar and Gmail) and Plaud are made by each user, with their own authorisation. The full list, including processing regions, comes with the data processing agreement — request it at privacy@call-emily.com.

FAQ

Frequently asked questions.

  • Customers with a data processing agreement are told about relevant changes to subprocessors.

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