Glossary
Voice assistant
Software you talk to — by phone, app or speaker — that understands spoken requests and answers or acts on them.
Consumer vs business
Consumer voice assistants set timers and play music. A business voice assistant is connected to the company's own systems — ERP, CRM, calendar, email — and answers questions about the business, within each person's permissions.
Why voice suits field sales
Reps spend hours a day driving, with their hands busy and their phone within reach. Voice is the only interface that works safely in the car, and speaking a visit recap takes a fraction of the time of typing one. The best voice assistant is the one reachable from what's already on the phone: a call or a WhatsApp voice note.
What to look for
- Natural conversation in your team's language and accent.
- Short, spoken answers — a figure and a sentence, not a table read aloud.
- Confirmation before acting, so a misheard word never becomes a wrong order.
Where emily fits
emily is a voice assistant for sales teams, reachable by WhatsApp voice call, phone call or in the browser, in European Portuguese, Spanish and English. See WhatsApp, phone calls and voice and chat in the browser.
Ready to get your team talking to the ERP?
Book a demo with your team, or leave your number and emily calls you now. No credit card for the initial evaluation.
Leave your number and emily phones you within minutes: a real conversation about your sales day.