Drafting and sending email

A draft first, always

Ask emily to write an email — a follow-up, a recap, a reply — and a draft appears for you to review before anything happens. Nothing goes to anyone else until you've seen it.

Email is per person: each person connects their own mailbox, and sending as yourself works through that account, not an organisation-wide inbox — without one, emails go from emily's own address. See connect calendar and mailbox for how to connect Outlook, Gmail, or IMAP.

Sending to someone else needs your OK

If the message is going to anyone other than you, emily summarises it and asks you to confirm before it sends. A note to yourself just goes; anything addressed to a client or colleague waits for your yes first.

Outlook and IMAP send from your own account

With Outlook or IMAP connected, emily can send an email from your own mailbox instead of her own address. On Outlook it lands in your real Sent folder, exactly as if you'd hit send yourself; on IMAP she doesn't add a copy to your Sent folder.

Gmail: reading and drafting work, sending from your own account does not — yet

If your mailbox is Gmail, sending from your own account isn't available yet. Google's approval for this is still pending. Reading your inbox and drafting emails work today on Gmail exactly like on any other mailbox — it's only sending from your own Gmail account that isn't live. Ask emily to send from Gmail and she'll tell you this herself, plainly, rather than acting as if it went through.

Reports arrive in the email itself

If you ask emily to send a report by email, it arrives as the email itself — the report formatted directly in the body — with a PDF copy attached, plus a spreadsheet when it has tables. See sending a report by email or WhatsApp for how that works.

Next: booking a meeting

See booking, moving and cancelling meetings for the calendar side of the same confirm-before-it-happens rule.